The Corporation of the Town of Deseronto strives at all times to provide its goods and services in a way that respects the dignity and independence of all people. The Town of Deseronto is also committed to giving people with disabilities the same opportunity to access our goods and services and allowing them to benefit from the same services in the same place and in a similar way as other customers.
The ultimate goal of the Town of Deseronto is to meet and surpass customer expectations while serving all people, including those with disabilities. Comments regarding how well those expectations are being met are welcome and appreciated.
Feedback regarding the way the Town of Deseronto provides goods and services to people with disabilities using a feedback form, by e-mail, mail or verbally. All feedback should be directed to the Clerk. Customers can expect a response within thirty (30) calendar days.
If you are a person with a disability and require information from the Town of Deseronto in another format, please contact the Town Hall at 613-396-2440, email, by mail, or in person at 331 Main St. P.O. Box 310 Deseronto, ON K0K 1X0.
Accessible Customer Service Policy (PDF)
Accessible Customer Service Feedback Form (PDF)
About the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) (PDF)
Accessibility for Ontarians with Disabilities Act 2005 (PDF)
For further inquiries, please contact:
Ellen Hamel, CAO/Clerk
Town of Deseronto Municipal Offices
331 Main St. P.O. Box 310
Deseronto, ON K0K 1X0