Public Health

HPE COVID, Cold & Flu Care Clinics

Note: Clinics are open to all ages

Is the COVID, Cold & Flu Care Clinic the right place for you?

  • You are experiencing symptoms of COVID-19, strep, bronchitis, pneumonia, ear infection, cold or flu, sinus infection, vomiting or diarrhea.

  • You have been unable to book an appointment with your primary care provider, or a health care professional has referred you to this clinic.

  • You are unable to safely monitor your symptoms at home.

  • You are at higher risk of severe illness, such as immunocompromised individuals regardless of vaccine status.

What to bring with you

  • You should bring a list of your medication and a list of any important medical conditions to your appointment for a clinical assessment.

  • Health card if you have one.

Appointments must be pre-booked.

This is not a vaccination clinic. Clinic locations and hours are subject to change based on staffing.

Belleville Clinic

Belleville Quinte West Community Health Centre
161 Bridge St. West Belleville, Ontario
Hours of Operation
Monday, Thursday, Friday 5:00pm to 9:00pm
Sunday 9:00am to 1:00pm
Closed on statutory holidays

Book an appointment by visiting: www.hpeoht.ca/covid-cold-flu-care-clinics.
(Only online booking available starting 24 hours prior to clinic opening)

Tweed Clinic

Gateway Community Health Centre
41 McClellan St. Tweed, Ontario
Hours of Operation
Tuesday & Wednesday 4:30pm to 8:30pm
Saturday 9:00am to 1:00pm
Closed on statutory holidays

Book an appointment by calling - 613-478-1906 Extension 294


If you have one or more of the following symptoms, you should immediately call 911 or go to an Emergency Department:

  • Severe difficulty breathing (struggling for each breath, can only speak in single words)

  • Severe chest pain (constant tightness or crushing sensation)

  • Feeling confused or unsure of where you are

  • Losing consciousness

  • Children with recorded fever greater than 38 Celsius AND who are under 2 months of age

  • Children with any difficulty breathing, using chest muscles to breathe, severe lethargy (not waking up to drink), neck stiffness

COVID-19 Vaccine Pop-Up Clinic - October 15

Come out to the Rathbun Park Gazebo, in Deseronto on Friday, October 15, from 10 am to 1:00 pm.

  • Ages 12 and over

  • First and second doses

  • Bring your health card

  • Both Pfizer and Moderna are available

In case of inclement weather, clinics will be held at the Deseronto Public Library at 358 Main Street.

Updated COVID-19 Vaccination Information

GENERAL VACCINE BOOKING INFORMATION

Individuals turning 12 and over in 2021 are now eligible to book COVID-19 vaccination appointments at ontario.ca/bookvaccine or by phone at 1-833-943-3900. You do not need to contact HPEPH.

KEY DATES FOR ACCELERATED SECOND DOSE APPOINTMENTS

JUNE 21 - If you received your first dose on or before May 9 you are now eligible to book your second dose appointment.

WEEK OF JUNE 28 - All Ontarians who have received their first dose can schedule their second dose (respecting recommended dosing intervals).

VACCINATION FOR YOUTH

The province has made a commitment to offering first and second doses to eligible youth before the end of the summer. Youth will be offered the Pfizer vaccine, which is currently the only COVID-19 vaccine that has been authorized by Health Canada for use in individuals aged 12 and over.

Information about vaccine safety, potential side effects, and building immunity is available at covid-19.ontario.ca/covid-19-vaccines-youth.

HOW TO BOOK A VACCINE APPOINTMENT

Vaccine appointments can be booked through the provincial booking system at ontario.ca/bookvaccine or by phone at 1-833-943-3900.

Adults 18 and over can receive their vaccination at participating local pharmacies, by contacting the pharmacy directly. Select pharmacies are also offering vaccinations to youth aged 12 – 17. Please visit covid-19.ontario.ca/vaccine-locations for location and registration information.

When there are no appointments available for HPEPH Community Clinics on the Provincial Vaccine Appointment Booking system, please continue to check back daily. New appointments are added regularly. If eligible, you may also wish to register on our Weekly Standby List every week from Friday at 4:00 pm to the following Friday at 12:00 pm.

In addition to the clinics being offered by HPEPH, the KFL&A Public Health Unit is offering a clinic at the Strathcona Paper Centre in Napanee.

TRANSPORTATION ASSISTANCE

If you require assistance with transportation to your vaccine appointment you may be able to access help through various community agencies. Please visit the United Way’s website for more details and information on who is eligible for support.

Public Service Announcement: Updated COVID-19 Vaccine Appointment Information

Public Service Announcement: Updated COVID-19 Vaccine Appointment Information

For immediate release - Hastings and Prince Edward Counties/April 19, 2021

Individuals aged 60 and older are eligible to book an appointment for the COVID-19 vaccine at Ontario.ca/bookvaccine. Online booking is highly encouraged.

Individuals aged 40 and older will be eligible for an AstraZeneca vaccine through the Ontario Pharmacy program starting April 20, 2021. Please visit https://covid-19.ontario.ca/vaccine-locations for participating pharmacies and information on how to register for this program.

As booking is being managed directly by the province, those who are unable to book online are advised to contact the Provincial Vaccine Booking Line at 1-833-943-3900. The line is available 8 a.m.-8 p.m., Monday-Sunday. Individuals who do not have a photo ID health card will be required to book by phone. Please do not contact HPEPH to book. This will help ensure our phone lines remain available to those who need them most.

The sooner you get your vaccine, the sooner you can be protected from COVID-19. To get your appointment as quickly as possible, visit ontario.ca/bookvaccine!

For further information regarding the vaccination efforts by Hastings & Prince Edward Public Health, visit hpepublichealth.ca/covid-19-vaccines/

HPEPH PUBLIC HEALTH ISSUES CLASS ORDER TO ADDRESS CONCERNING INCREASE IN COVID-19 CASES AS EASTER APPROACHES

Over the past week there has been a concerning increase in the number of COVID-19 cases in Hastings and Prince Edward Counties (HPEC). In an effort to curb the spread of COVID-19, Dr. Piotr Oglaza, Medical Officer of Health and CEO at Hastings Prince Edward Public Health (HPEPH) has issued a Class Order pursuant to Section 22 of the Ontario Health Protection and Promotion Act, 1990 to proactively protect our community and prevent an impact on our emergency medical services and hospitals.

The Class Order which comes into effect at 12:01 a.m. March 30, 2021, replacing the previous Class Order issued on February 9, 2021, is issued to all persons in or present in HPEC. 

Please see the full press release for more detail, or go to http://deseronto.ca/covid19-response for all our information updates.

READ THE FULL PRESS RELEASE - open pdf

HASTINGS PRINCE EDWARD HEALTH - open website

Transportation Available for Covid Vaccinations

If you are over 75 you are now eligible for the COVID-19 vaccination in Hastings County! To book an appointment, visit https://covid-19.ontario.ca/book-vaccine/ or call 1-833-943-3900 between 8:00 a.m. and 8:00 p.m. 7 days/week.

If you need assistance with transportation (including accessible) across Hastings County, help is available. Please see the attached document for transportation in your area, or visit: https://unitedwayhpe.ca/transportation/

Public Service Announcement: COVID-19 Vaccine Appointments Available for Local Residents Aged 75 and older.

Public Service Announcement: COVID-19 Vaccine Appointments Available for Local Residents Aged 75 and older.

For immediate release - Hastings and Prince Edward Counties/March 24, 2021

Are you, or is someone in your life, aged 75 years or older? Now is the time to get your first COVID-19 vaccination! Appointments are available throughout the region, as early as this week!

Local vaccination clinics are run by welcoming and caring local health professionals, follow strict health and safety protocols, and are accessible even if you use a walker or wheelchair.

To book your appointment, visit Ontario.ca/bookvaccine. If you are unable to book online, contact the Provincial Vaccine Booking Line at 1-833-943-3900. The line is available 8 a.m.-8 p.m., Monday-Sunday. Individuals who do not have a photo ID health card will be required to book by phone.

The sooner you get your vaccine, the sooner you can be protected from COVID-19. To get your appointment as quickly as possible, visit ontario.ca/bookvaccine!

Please note that eligibility is limited to individuals aged 75 and older, unless you have received a direct invitation from the Ministry of Health as a member of a priority group.